WHAT WE OFFER

  • Business Plan
  • Change Management
  • Human Resources Development
  • Process Improvement
  • Quality Assurance Management System 
  • Small Business development
  • Training & Development  


SMART Focus

  • Enhance people’s abilities.
  • Process improvement through ISO 9001, Six Sigma, Lean Management, Sustainability,
  • Help entrepreneurs run their businesses smoothly.
  • Reduce employee turnover through training and coaching.
  • Change methodologies to update and upgrade.
  • Reduce supervision & increase ownership.


Step-by-step process

Initial Assessment and Understanding with client:

Begin by thoroughly understanding the new & current business challenges and find out the gap, bottlenecks, and areas for improvement.

Set Clear Objectives:

Work closely with the client to define clear and measurable objectives for process improvement, employee training, and change management initiatives.

 Process Improvement:

Conduct a detailed process analysis, including mapping out current processes and identifying inefficiencies. Optimized process that eliminates waste & increase productivity.

Develop (KPIs) to measure the effectiveness of process improvements.

SWOT analysis to identify internal strengths and weaknesses.

Employee Training and TNA:

Identify the specific skills and competencies employees need to succeed in their roles and build the training programs.

Change Management:

Develop a change management plan that outlines the strategy for introducing and managing change within the organization.

Help employees adapt to new processes, quality assurance, technology tools, SOP, policy, procedure & practices.

Technology Integration:

Recommend and implement technology solutions that support process improvements and employee training.

Ensure that employees are proficient in using new technologies and systems.

Measurement and Feedback:

Establish KPI to track the impact of process improvements, employee training, and change management efforts and make collective efforts.

Documentation and Knowledge Transfer:

Document all processes, training materials, and change management strategies for future reference. Help to develop policy, procedure, and work instructions.

Continuous Improvement:

Encourage a culture of continuous improvement within the organization, where employees are empowered to identify and address issues proactively.

Post-Implementation Support:

Provide ongoing support to ensure processes remain optimized, employees continue developing their skills, and change initiatives are sustained.